Friday, November 23, 2012
Shop Small - blog candy!
Well, we already have Black Friday, Cyber Monday, so why not Shop Small Saturday? I think this move to shop small businesses and provide them with much needed support is an excellent idea! I shop many small businesses (ahem, "I" am a small business owner) and find them great to deal with. I like knowing that I am helping someone keep their business and dream alive. I like the personal touch given when dealing with them, something that is oftentimes lacking in larger companies.
I can attest personally to great customer service in an incident that happened to me today. I want to give a shout out to Ribbon Roll Control www.ribbonrollcontrol.com for their outstanding customer service! If you need a tool to help organize your multitude of ribbon rolls, they are the ones to check out.
I have placed orders for several of their ribbon units, and today, while hanging one of them on the classroom wall, I broke a side piece on one unit. (Yes, I was adding yet another unit to what you see here....) :-)
I took a photo of the broken piece and shot Trish, the owner, an email asking if I could purchase a replacement piece. If that wasn't possible, I was going to buy another unit, since I still had a *few* rolls of ribbon laying on the table. She promptly replied stating she would be happy to send a replacement, no need to purchase it! I thanked her for the great customer service and mentioned I would be sharing this story on my blog. She then graciously offered me a unit to give away as blog candy! Isn't that awesome?
So...here are the rules....leave me a comment on this post (if you use a reader, then you will want to click and go to my actual blog entry to comment) and tell me which small business you will be shopping (or did shop) tomorrow. One entry per person, and posts will be accepted until 8pm (EST) Sunday, November 25th. Please include your email in your comment so I can contact you if you are the winner. I will draw the winning post, using random.org, after commenting closes and contact the winner for a mailing address. Trish at RibbonRollControl will send the prize directly to the lucky winner! Thanks Trish!
at 2:52 PM